{"id":484,"date":"2026-06-25T20:43:08","date_gmt":"2026-06-25T20:43:08","guid":{"rendered":"https:\/\/numovia.fr\/?page_id=484"},"modified":"2026-07-25T17:46:07","modified_gmt":"2026-07-25T17:46:07","slug":"indicateurs-qualite","status":"publish","type":"page","link":"https:\/\/numovia.fr\/index.php\/indicateurs-qualite\/","title":{"rendered":"Indicateurs qualit\u00e9"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"484\" class=\"elementor elementor-484\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d7547f e-con e-atomic-element e-flexbox-base e-9932e6f \" data-id=\"7d7547f\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"7d7547f\" data-e-type=\"e-flexbox\" data-id=\"7d7547f\">\n    \t\t<div class=\"elementor-element elementor-element-6527581 elementor-widget elementor-widget-heading\" data-id=\"6527581\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Indicateurs qualit\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9eedeb1 elementor-widget elementor-widget-text-editor\" data-id=\"9eedeb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" data-start=\"496\" data-end=\"719\">Numovia Consulting suit r\u00e9guli\u00e8rement ses indicateurs qualit\u00e9 afin d\u2019\u00e9valuer la satisfaction des b\u00e9n\u00e9ficiaires, l\u2019atteinte des objectifs, l\u2019assiduit\u00e9, les r\u00e9clamations et l\u2019am\u00e9lioration continue de ses actions de formation.<\/p><p data-start=\"721\" data-end=\"854\">Les donn\u00e9es pr\u00e9sent\u00e9es sont actualis\u00e9es \u00e0 partir des bilans de formation, questionnaires de satisfaction et outils de suivi internes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-759484b e-con e-atomic-element e-flexbox-base e-ed1aff9 \" data-id=\"759484b\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"759484b\" data-e-type=\"e-flexbox\" data-id=\"759484b\">\n    <div class=\"elementor-element elementor-element-b50c05f e-con e-atomic-element e-flexbox-base e-2658912 \" data-id=\"b50c05f\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"b50c05f\" data-e-type=\"e-flexbox\" data-id=\"b50c05f\">\n    \t\t<div class=\"elementor-element elementor-element-0f5748f elementor-widget elementor-widget-heading\" data-id=\"0f5748f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Taux de satisfaction globale<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-91daa4d elementor-widget elementor-widget-text-editor\" data-id=\"91daa4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>100 %<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d463e9d elementor-widget elementor-widget-text-editor\" data-id=\"d463e9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em>P\u00e9riode : 2026<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-cb906a5 e-con e-atomic-element e-flexbox-base e-cb906a5-647618f \" data-id=\"cb906a5\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"cb906a5\" data-e-type=\"e-flexbox\" data-id=\"cb906a5\">\n    \t\t<div class=\"elementor-element elementor-element-cd05ec5 elementor-widget elementor-widget-heading\" data-id=\"cd05ec5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Taux de recommandation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f4d320 elementor-widget elementor-widget-text-editor\" data-id=\"6f4d320\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>100 %<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d56638b elementor-widget elementor-widget-text-editor\" data-id=\"d56638b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em>P\u00e9riode : 2026<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-9442f2c e-con e-atomic-element e-flexbox-base e-9442f2c-6fec740 \" data-id=\"9442f2c\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"9442f2c\" data-e-type=\"e-flexbox\" data-id=\"9442f2c\">\n    \t\t<div class=\"elementor-element elementor-element-9bf6385 elementor-widget elementor-widget-heading\" data-id=\"9bf6385\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Taux d\u2019atteinte des objectifs<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6438fe elementor-widget elementor-widget-text-editor\" data-id=\"e6438fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>100 %<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50ab8bb elementor-widget elementor-widget-text-editor\" data-id=\"50ab8bb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em>P\u00e9riode : 2026<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-9650b9e e-con e-atomic-element e-flexbox-base e-9650b9e-4b7ea33 \" data-id=\"9650b9e\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"9650b9e\" data-e-type=\"e-flexbox\" data-id=\"9650b9e\">\n    \t\t<div class=\"elementor-element elementor-element-9b25dbd elementor-widget elementor-widget-heading\" data-id=\"9b25dbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Taux d\u2019assiduit\u00e9<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc0bca1 elementor-widget elementor-widget-text-editor\" data-id=\"cc0bca1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>100 %<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fb43c1 elementor-widget elementor-widget-text-editor\" data-id=\"1fb43c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em>P\u00e9riode : 2026<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-68e43ab e-con e-atomic-element e-flexbox-base e-68e43ab-a17b2c6 \" data-id=\"68e43ab\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"68e43ab\" data-e-type=\"e-flexbox\" data-id=\"68e43ab\">\n    <div class=\"elementor-element elementor-element-c37962b e-con e-atomic-element e-flexbox-base e-c37962b-76238d5 \" data-id=\"c37962b\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"c37962b\" data-e-type=\"e-flexbox\" data-id=\"c37962b\">\n    \t\t<div class=\"elementor-element elementor-element-3765d16 elementor-widget elementor-widget-heading\" data-id=\"3765d16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Nombre de b\u00e9n\u00e9ficiaires form\u00e9s<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-942480a elementor-widget elementor-widget-text-editor\" data-id=\"942480a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>2<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d07f0e elementor-widget elementor-widget-text-editor\" data-id=\"8d07f0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em>P\u00e9riode : 2026<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-ab9ff81 e-con e-atomic-element e-flexbox-base e-ab9ff81-8d606e6 \" data-id=\"ab9ff81\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"ab9ff81\" data-e-type=\"e-flexbox\" data-id=\"ab9ff81\">\n    \t\t<div class=\"elementor-element elementor-element-b0f28f9 elementor-widget elementor-widget-heading\" data-id=\"b0f28f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Nombre d\u2019actions de formation r\u00e9alis\u00e9es<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-233f643 elementor-widget elementor-widget-text-editor\" data-id=\"233f643\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>1<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee924d9 elementor-widget elementor-widget-text-editor\" data-id=\"ee924d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em>P\u00e9riode : 2026<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-e691ce1 e-con e-atomic-element e-flexbox-base e-e691ce1-9946fcf \" data-id=\"e691ce1\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"e691ce1\" data-e-type=\"e-flexbox\" data-id=\"e691ce1\">\n    \t\t<div class=\"elementor-element elementor-element-a95a00a elementor-widget elementor-widget-heading\" data-id=\"a95a00a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Taux de r\u00e9clamations<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d994b46 elementor-widget elementor-widget-text-editor\" data-id=\"d994b46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>0 %<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c9d098 elementor-widget elementor-widget-text-editor\" data-id=\"0c9d098\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em>P\u00e9riode : 2026<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-e643f6b e-con e-atomic-element e-flexbox-base e-e643f6b-19aff9d \" data-id=\"e643f6b\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"e643f6b\" data-e-type=\"e-flexbox\" data-id=\"e643f6b\">\n    \t\t<div class=\"elementor-element elementor-element-a533a33 elementor-widget elementor-widget-heading\" data-id=\"a533a33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">R\u00e9clamations trait\u00e9es<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cd34e3 elementor-widget elementor-widget-text-editor\" data-id=\"9cd34e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>0 %<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a09c83 elementor-widget elementor-widget-text-editor\" data-id=\"9a09c83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><em>P\u00e9riode : 2026<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n<div class=\"elementor-element elementor-element-9cfd9f9 e-con e-atomic-element e-flexbox-base e-97ea93c \" data-id=\"9cfd9f9\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"9cfd9f9\" data-e-type=\"e-flexbox\" data-id=\"9cfd9f9\">\n    \t\t<div class=\"elementor-element elementor-element-e6e9ba6 elementor-widget elementor-widget-heading\" data-id=\"e6e9ba6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">M\u00e9thode et mise \u00e0 jour<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c59ac25 elementor-widget elementor-widget-text-editor\" data-id=\"c59ac25\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Les indicateurs sont calcul\u00e9s \u00e0 partir des questionnaires de satisfaction, feuilles d\u2019\u00e9margement, \u00e9valuations des acquis, bilans de formation et registres qualit\u00e9. Ils sont actualis\u00e9s r\u00e9guli\u00e8rement afin d\u2019alimenter la d\u00e9marche d\u2019am\u00e9lioration continue de Numovia Consulting.<\/p><p><em><strong>Derni\u00e8re mise \u00e0 jour : juillet 2026<\/strong><\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Indicateurs qualit\u00e9 Numovia Consulting suit r\u00e9guli\u00e8rement ses indicateurs qualit\u00e9 afin d\u2019\u00e9valuer la satisfaction des b\u00e9n\u00e9ficiaires, l\u2019atteinte des objectifs, l\u2019assiduit\u00e9, les [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-484","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/numovia.fr\/index.php\/wp-json\/wp\/v2\/pages\/484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/numovia.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/numovia.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/numovia.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/numovia.fr\/index.php\/wp-json\/wp\/v2\/comments?post=484"}],"version-history":[{"count":13,"href":"https:\/\/numovia.fr\/index.php\/wp-json\/wp\/v2\/pages\/484\/revisions"}],"predecessor-version":[{"id":657,"href":"https:\/\/numovia.fr\/index.php\/wp-json\/wp\/v2\/pages\/484\/revisions\/657"}],"wp:attachment":[{"href":"https:\/\/numovia.fr\/index.php\/wp-json\/wp\/v2\/media?parent=484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}